C :

Hello. This is the front desk.

T :

Hello. This is Ogawa Satoshi in room 501. I’m trying to charge my phone, but the outlet beside the bed doesn’t seem to work.

C :

Did you put your room card into the slot by the door? That will turn on the electricity for the whole room.

T :

Yes, I did. Everything else in the room is working.

C :

Oh, I’m very sorry for the inconvenience. May we send someone up to take a look at it?

T :

Yes, thank you! I really appreciate it.